As technology rapidly changes and we all get used to new types of communication in our lives there is still a solid place within marketing ventures to maximise the potential of email marketing campaigns. Whether you are putting together a campaign on your own for your company or outsourcing to a specialist in email marketing campaigns or those companies that offer multi-channel communications as part of a wider package for clients, you’ll soon realise the potential for reaching out to brand-new clients or existing clients. Here, we look at a few different ways that email marketing campaigns can help a company, and how to put them in place in an effective manner.
Despite other ways to keep in contact with customers and potential customers, email marketing remains one of the most popular choices for business and still one of the most effective when talking to customers. It has to be done well though, as a bad email marketing campaign can annoy those receiving the emails and damage the reputation of the company sending them out. It is important that every single aspect is true to your brand ideals and that you are targeting the right type of people.
Keep the tone as casual as possible when designing and writing the emails that are to be sent out to customers and potential customers. This casual tone is more likely to succeed than a formal tone, but you have to find the balance that maintains some level of professionalism and doesn’t descend into emojis and slang words as this will almost always come across as a bit naff and try-hard.
Try to make a connection with the person you are sending the email to. The customer’s name should always be present at the top and the customer service agent should also sign of with his or her name to allow the customer a chance to reply to the same person who sent the email – building a trusting relationship from day one. On top of that, the email itself should provide a simple solution to a problem that the reader might not even know that they have. Keeping things casual and simple will allow the reader to see a clear pathway that gets them to where they (and you) want to be.
As part of this process provide clear links and steps as to what to expect next and ensure that there is a strict and robust tracking system in place that allows you to track all correspondence and to see what is working and what isn’t for future projects.
Once you realise how important it is to have an effective email marketing campaign and process in place, you’ll see what a massive difference it can make to your overall marketing ventures. Whether it is about targeting new customers, letting existing customers know about new product ranges or just getting your name out there to build brand recognition, there are a few different ways to be successful with email marketing campaigns. It truly pays off to have a team on your side with experience of creating and managing email marketing campaigns as part of a multi-channel communication strategy and package. That way, your business can benefit greatly, allowing your internal teams to focus on improving the products and services that you sell.